Refund & Return Policy

Return and Refund Policy of

Last updated: 01.05.2023

Thank you for shopping at We strive to provide you with high-quality products and excellent customer service. However, if you are not entirely satisfied with your purchase, we are here to help. Please read this Return and Refund Policy carefully to understand your rights and options.

  1. Returns

1.1 Eligibility: You may be eligible for a return if you meet the following conditions:

  • You have purchased the product directly from
  • The product is unused, in its original packaging, and in the same condition as when you received it.
  • The return request is made within [number of days] days from the date of purchase.

1.2 Non-eligible Items: The following items are not eligible for return:

  • Perishable goods, such as food, flowers, or magazines.
  • Personalized or customized items.
  • Intimate or sanitary goods, such as underwear or swimwear.
  • Downloadable software or digital products.
  • Gift cards or vouchers.

1.3 Return Process: To initiate a return, please contact our customer support team at [email protected] within the specified return period. Provide your order details and the reason for the return. Our team will guide you through the return process and provide you with the necessary instructions.

1.4 Shipping Costs: Unless the return is due to a defect or error on our part, you will be responsible for the shipping costs associated with the return. We recommend using a trackable shipping method to ensure the safe and timely return of the product.

  1. Refunds

2.1 Refund Options: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, you may be eligible for one of the following refund options:

  • Store Credit: We can issue a store credit for the value of the returned product, which you can use towards future purchases on
  • Original Payment Method: If you prefer, we can refund the purchase amount to the original payment method used during the purchase.

2.2 Processing Time: The refund process may take [number of days] days from the time we receive the returned product. Please note that the processing time may vary depending on your payment provider.

2.3 Non-refundable Items: Certain items are non-refundable, including but not limited to shipping charges, gift wrapping fees, or any non-returnable items mentioned in section 1.2.

  1. Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately at [email protected] with your order details and a description of the issue. We will arrange for a return or replacement of the product at no additional cost to you.

  1. Changes to the Return and Refund Policy

We reserve the right to update or modify this Return and Refund Policy at any time without prior notice. Any changes we make will be effective immediately upon posting the revised version on the Site. We encourage you to review this policy periodically to stay informed about your return and refund options.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Return and Refund Policy, please contact us at:


Please note that due to the inherent complexities of the internet, this Return and Refund Policy may contain some technical jargon. If you have any difficulty understanding any aspect of this policy, please contact us for clarification.

Scroll To Top

Shopping Cart


Shopping cart is empty!

Continue Shopping